Access our product categories from "SHOP NOW" button on the slider image, or simply scroll down until you reach the "Collection List". You can also order the products under the "Feature collection" section. After you've found the desired item, look through the description, then select the product variation and click "Buy it now" / "Add to cart.
Click the hamburger menu (the lines icon on top left), select create account and proceed to fill in the required details. Remember to check the subscribe box so that you won't miss out on the latest news and offers.
Follow the check-out steps and you will be directed to our payment page. At the moment, we are using Stripe, GrabPay and PayPal as our payment gateways. You are able to make payment through Visa, Master, Amex credit card and Apple Pay. However, we do not accept direct bank transfer now. You may visit https://stripe.com/en-my to know more about this payment gateway.
All orders except pre-order items will be processed and dispatched within 1 to 3 working days (excluding weekends, public holidays, or under some specific condition as stated by the merchant) upon receipt of payment.
You will receive your goods within 5-7 working days from the date of purchase. Delivery time might take slightly longer during festive seasons.
Please double check with us on the shipping time frame for pre-order items.
Once purchased, goods are not to be refunded, returned, transferred or exchanged. You may only return your order due to any of the following reasons:
Damaged: The product is damaged in delivery
Defective: The product does not function as described
Incorrect Item: Not the product the customer ordered
For any cases of dented or defects of the product, customers should inform TeenyHands customer service within 48 hours from receiving date or else void exchange. In the event when a Merchant ceases trading during the validity period, you may be offered an alternative or equal value, or may request a refund by writing to email@example.com. Before returning any product/s to us, please contact +016 6089044 and let our customer service team assist you. Returned item must be shipped back to us within seven calendar days from the day you received the item. The goods must be in new condition and returned in original packaging along with all accessories, proof of purchase (order number, buying invoice or other relevant information) and free gifts if any.
Goods return to us will travel at buyer's risk and expense. Refund can only be made within the stipulated time frame mentioned above.
Teeny Rewards is our membership reward system where customers will be rewarded with points each time they perform a task, such as making a purchase or make a successful referral. These points can be redeemed as a form of discount for your next purchase. Please note that the minimum points needed for redemption is 500 points.
All you need to do is be a member by activating or creating an account on our website. From there on, every time you make a purchase on our online store, points will be rewarded to you. Please note that, you will need to perform the purchase yourselves. Customers who make purchases through our sales personnel would not be entitled to the reward points.
Firstly, you'll need to log into your account. Secondly, click on the brown Teeny Rewards tab at the left of the screen (desktop) or at bottom left of the screen (mobile). Then look for the "Get Rewards" tab and choose the amount of points that you wish to redeem.
It is a commission based marketing program where an affiliate partner will be paid 5-10% of the total sales when a referral made a purchase on TeenyHand's website. All new affiliates begin with a 5% commission and will be upgraded to higher commission as total accumulated sales values increases.
Login your user portal after verification and update your personal profiles, payment methods (via bank transfer or discount coupon). Please update your bank account details if that is your preferred payment method.
Copy your unique referral URL link or 5% discount code and start promoting on your social accounts e.g facebook, instagram etc. 5% discount will be given automatically when your referrals made a purchase through your link. Also, you can opt to promote individual products.
Earn commission every time your referrals make a purchase on TeenyHand's website either through your unique referral URL link or 5% discount code.
Receive payment through your local bank account at the end of each month. Minimum payout amount is RM10. Or you made choose to redeem store discount coupon.
Login to your user portal and you'll find your unique referral link, 5% discount coupon code under the "Home" tab. You can change the name of the coupon code to your liking here while changes to the referral link can be done at the "Settings" tab.
Under the "Marketing Tools" tab, you will be able to generate your specific unique product link for promotion. Simply copy the URL of the specific product that you wish to promote, paste it to the left column and new link will be generated on the right column.
Also on this page is the "Media Assets" that you can use for promotion. The assets will be updated from time to time, in line with the most current promotion.
Setup your payment settings. To do so, click the "Setup" button. Select "Bank Transfer" and proceed to fill in the needed information. You may leave the "Branch Code" &"Swift Code" field empty, if unsure.
Choosing a selection results in a full page refresh.